Senior Clinical Program Director

As an integral member of Unity Health Toronto’s senior leadership team, the primary role of the Senior Clinical Program Director is to provide exemplary leadership, management, and strategic guidance to the Primary & Community Care Program. Ensuring excellence in the provision of patient care in day-to-day operations as well as longer term program planning for improvements, the achievement of corporate/program objectives and the creation of a healthy workplace that maximizes the potential of all who work at Unity Health Toronto. The Senior Clinical Program Director will achieve this mandate working in close partnership with relevant physician leaders at Unity Health Toronto.

Reporting to the Vice President of Clinical Programs, the Senior Clinical Program Director of the Primary & Community Care Program leads a cross-site program with accountabilities spanning clinical services across St. Michael’s Hospital and St. Joseph’s Health Centre.

The Senior Clinical Program Director leads the strategic planning of all services in the Primary & Community Care Program and maintains responsibility for ensuring the efficient/effective delivery of the clinical program including all aspects of planning, human resource and financial management. This involves facilitating program development and strengthening program vision, and promoting a culture of discovery and innovation in all clinical and non-clinical activities within the Program and the development of external relationships with community partners and stakeholders in patient care delivery.

Primary responsibilities of the SCPD role include:

• Providing senior operational leadership for the programs and services within the Primary & Community Care Program
• Directing and aligning clinical operations to effectively achieve corporate and program objectives
• Providing leadership and oversight for the delivery of clinical care within the portfolio and ensuring that the quality of care properly meets the standards of care
• Planning and strategizing for changing circumstances and new program goals and objectives.
• Performing financial management and integrating financial considerations into programs in order to assist decision making.
• Establishing priorities for program resource allocations, including operating, capital, and renovation plans
• Championing a customer service approach to program goals and associated community relations.
• Enabling continued professional practice development of staff.
• Ensuring the continuous development of direct reports and management teams through leadership, education, coaching and performance management
• Supporting the advancement of Unity Health Toronto’s values based culture
• Collaborating with executive and peer leaders in fostering engagement and wellness of our people
• Participating and/or leading internal senior leadership committee
• Fulfilling the Ministry of Health Executive Director requirements for the SMH Academic FHT, which includes being an administrative resource and support for the Board of Directors
• Establishing community partnerships including representing the FHT’s at appropriate committees and working groups within the Downtown East Toronto and West Toronto Ontario Health Teams
• Communicating with the executive team, internal partners, external stakeholder, government agencies, the MOH as appropriate to ensure strategic advancement of the portfolio in alignment with Unity Health Toronto’s strategic plans and the broader Ontario Health strategy

Overview of Role Requirements:

• Master’s Degree in nursing or health discipline required
• Regulated Health Professional with certification in good standing from respective regulatory body
• Minimum of 8 years in progressive management roles in a health care setting with at least 5 of those years in Primary & Community Care
• Demonstrated knowledge and understanding of program management concepts to facilitate clinical and support services interactions within the programs
• Demonstrated ability to develop and implement processes / systems to ensure effective and efficient program management infrastructure
• Demonstrated leadership in continuous quality improvement and operational excellence, LEAN experience and certification is an asset
• Demonstrated values-based leadership competencies
• Demonstrated experience in promoting a culture of learning, innovation, change and accountability within
• Demonstrated skill level in collaboration, negotiation, conflict resolution, human resources management, and financial management
• Demonstrated interpersonal skills and ability to establish positive working relationships with physicians, community partners, academic partners, and other programs and service providers
• Demonstrated experience in strategic planning and execution
• Demonstrated knowledge and understanding of legislation, regulations, and policies relevant to FHT governance