Team Supervisor, Training & Resource Development

Position: Team Supervisor, Training & Resource Development

Location: Sudbury

Reports to: Director, Programs and Services

Direct Reports: 3 staff

Term: Full-time, Permanent

Start date: February-March 2025, TBD with candidate

Salary range: $61,242 – $65,000 annual + benefits

Organizational Summary

Ontario Aboriginal HIV/AIDS Strategy (Oahas) is an Indigenous-led organization committed to promoting and supporting healthy, thriving Indigenous communities through providing culturally grounded education and access to harm reduction to reduce the transmission of HIV and other STBBIs in our communities. Oahas operates based on the principles of Greater Involvement of People living with HIV/AIDS (GIPA), Meaningful Engagement of People living with HIV/AIDS (MEPA), “nothing about us without us”, Indigenous harm reduction, and respect for our cultural knowledges and teachings.

Organizational Values & Accountability Behaviours

Oahas’ organizational values are Autonomy and self-determination, Accessibility, Innovation, Justice, Connection, Accountability, Hope and Advocacy. Based on our organizational values, we have developed agency-wide accountability behaviours that are shared with all Oahas staff and used as part of our performance evaluation tools. These include engaging in the work using direct communication, kindness, generosity of spirit and respect.

Position Summary

Working as part of a provincial team this position will be leading the establishment of a new Training & Resource Development team. The Team Supervisor will ensure that training and resource design and development activities and services are being implemented in a way that aligns with the organization’s vision, mission, strategic plan, and annual operational plan goals. With guidance and support from the Oahas Senior Management Team, the Team Supervisor is expected to manage the Training and Resource Development team matters. We anticipate an approximate time breakdown as follows:

30% of the time is spent on staff supervision, providing guidance, coaching, inspiring, educating
20% of the time is spent on delivering education and training activities, internally and externally
20% of time is spent managing overall Training and Resource Design and Development strategy design and implementation
15% of the time on administration including planning, finances, timesheets, internal meetings, and reporting;
15% of the time engaging community through social media, in-person events, and partnership meetings

Guided by a strengths-based multidisciplinary approach, rooted in the Oahas’ values, this position will work closely with Indigenous communities to be responsive to their needs and interests, as it relates to developing resources and tools primarily for Indigenous harm reduction, and HIV & HCV prevention, education, access to testing and treatment, linkage to care, and educational information related to other STIs. This position is expected to actively engage with community members, volunteers, staff, Elders and Knowledge Carriers, and partnering agencies to strengthen the health and well-being of Indigenous people who use drugs, or are living with, or at risk of acquiring HIV and HCV. This role has financial and budgeting responsibilities. Regular travel is required, along with some evening and weekend work.

This position is located in Sudbury, Ontario, and reports to the Director, Programs and Services, with the following areas of key responsibilities: People Leadership & Supervision, Training & Resource Planning, Development, and Design, Education Service Delivery, Community Engagement & Social Media Management, Research & Program Evaluation, Finance & Administration.

Key Responsibilities

Collaborate with Oahas management, staff, and community (i.e. Community Advisory Committee or other community groups) on developing strategies for knowledge mobilization projects and activities that strengthen Oahas’ programs and services.
Collaborate with teams and community to lead the design and development of visual information including resources, campaigns, presentations, and training materials, and other graphic assets. The expectation is that this information will be depicted in a way that is engaging, aligns with the organization’s brand, centers learner accessibility needs, relevant to Indigenous audiences, and support the principles of Indigenous harm reduction, Two-Spirit cultural safety, diversity, and inclusion.
Provide design and development leadership, and lead knowledge and skill building within the team, in order to increase the whole team’s capacity.

People Leadership & Supervision

Strengthen and support the development of healthy team dynamics, and ensure there is a balanced approach taken when scheduling team development and delivery activities.
Ensure staff and teams work effectively and efficiently towards meeting annual planning goals tied to the Oahas operational plan and strategic plan. Support staff with the development of annual program work plans.
Manage supervision of the team members, including supporting hiring processes, assigning work responsibilities, providing orientation, training and ongoing coaching, support, and performance evaluations of all team members.
Participate in team and management discussions aimed at strengthening training and knowledge mobilization services. Including attending regular management meetings.
Create an environment among staff team(s) that promotes trust, open communication, creative and analytical thinking and a collaborative team effort.
Build collaboration and trust, communicate effectively, resolve problems and respond to the concerns raised by staff, community members, and volunteers, as it relates to the position.

Training & Resource Planning, Development, and Design

Lead and collaborate on the development of new materials, including: resources, info graphics, campaigns, and trainings related to Indigenous peoples and STBBIs and harm reduction.
Support the Training and Resource Development Team in developing digital content and activities, interactive training components, and evaluation tools that are rooted in Indigenous ways of knowing, being, and doing.
Collaborate with Oahas Senior Management Team to build organizational capacity for creating and maintaining a social enterprise program.
Collaborate with Oahas Senior Management in developing tools that support agency operations and staff capacity building.

Education Service Delivery

Supervise, collaborate and work alongside the Training and Resource Development team to co-facilitate capacity building workshops and professional development trainings with organizations, primarily within the ASO and Indigenous services sectors. The focus of the workshops is to reduce barriers for Indigenous people, and support cultural safety in service delivery, reduce stigma, and increase awareness of the harms of colonialism including the impacts of harmful drug policies and inequity related to social determinants of health for Indigenous peoples.
Develop contacts and networks to procure new clients for Oahas training services.
Supervise and support the integration of new Oahas trainings into e-learning platform opportunities as needed.
Act as a co-facilitator and critical backup for education service delivery as needed.

Community Engagement & Social Media Management

Create an empowering environment that celebrates the diversity and visibility of Indigenous peoples living with HIV (IPHAs), Indigenous people who have received a Hep C diagnosis, and Indigenous people who use drugs (IPWUDs) as well as Two-Spirit, Indigiqueer and Indigenous LGBT+ folx.
Engage with community connected to Oahas (i.e. Community Advisory Committee, Knowledge Carriers Network, etc.) to gather feedback on trainings, campaigns and resources in development, and ensure that feedback is implemented as appropriate for the organization.
Supervise the development and implementation of content updates and communication materials on Oahas’ website and social media channels.
Supervise the Training and Resource Development Team’s engagement with online community through Oahas social media platforms, ensuring that Oahas’ values are represented in communications and that direct reports maintain healthy boundaries.

Research & Program Evaluation

Ensure the maintenance of training materials to reflect evolving needs, including updating/creating materials based on sector and community trends, technology updates, and socio-political climate.
Supervise the development, evaluation, and modification of adult education models, frameworks, and workshops to ensure the goals of the program are achieved and the needs of those requesting training are met.
Access up to date local research and culturally grounded resources to inform the content of training and workshops.
Supervise and support the development of engaging, interactive digital learning solutions that ensure established learning and performance objectives are met.
Provide subject matter expertise in learning and performance consulting, including knowledge of best practices, and emerging trends.
Develop training evaluation tools to assess the quality, effectiveness, and impact of training services and products. Review training program delivery methods and products; lead the development and support the implementation of strategies to improve overall design, delivery, content development for new products, as well as assess and revise pre-existing educational and presentation materials.
Support the development of agency-wide internal standards for training, including auditing existing training delivered across the agency.

Finances & Administration

With support from the Director, Finance, the Team Supervisor will oversee the management of the fee-for-service model of training delivery.
Oversee the management of Oahas’ current Two-Spirit Safer Spaces Training on kajabi.
Collaborate with other members of the Training & Resource Development Team, including maintaining active communication with teammates for a smooth and efficient workflow.
Lead the development of team workplans, contribute to program budget management and monitor expenses; review and submit team expense requests keeping within the Oahas policies and procedures.
Provide back-up to other members of the management team as required.
Ongoing program reporting, data collection, file maintenance and records management, including completing OCHART database entries.
Provide leadership and direction for Board or staff committees or reports, when required.
Ongoing compliance with Oahas policies and procedures is a requirement for this job.
Other duties as assigned by Senior Management.

Qualifications

Masterful organizational, communication, and leadership skills, demonstrated by previous professional success, 5+ years’ experience in similar role preferred.
Excellent interpersonal and people management skills including demonstrated ability to lead, coach, and motivate staff.
Lived Experience; Experience working with people living with HIV, and/or people who use drugs and other substances, and Indigenous communities.
Experience working directly within the ASO sector, including community-based, social services, health or cultural services, understanding of harm reduction principles is an asset.
Competency and good understanding of Indigenous cultures and ways, teachings and history. Ideally, you are someone well along on your personal learning journey.
Demonstrated ability to create and maintain organizational and administrative tools and practices. Excellent organization, and project management skills.
Ability to exercise tact, diplomacy and respect when communicating with Indigenous communities, other agencies and external contacts.
Commitment to social justice, diversity, equity, decolonization and anti-oppression principles.
Ability to work outside regular working hours as required, and regular travel throughout the region will be required which may include evening and weekends.
Valid Ontario G driver’s license is required.
A diploma or degree in a relevant field and/or a combination of related experience would be an asset.

Skills

Project management
Excellent written and verbal communication
Precision – attention to detail
Ability to manage multiple priorities
Evidence based decision-making
Conflict management skills
Critical thinking, analytical and organizational skills
Technology, specifically Canva, Microsoft 365 applications, adobe, Kajabi etc.
Experience with organizational leadership & change management
Trust-building and collaboration
Experience with developing and delivering educational materials that are accessible to diverse learning styles including best practices for adult education
Experience with impact measurement and evaluation

Oahas is committed to equitable representation and access. We strive to build an inclusive workforce that reflects the rich diversity of the communities in which we live. To this end, we strongly encourage applications from Indigenous people, and people with living/lived experience with drug use, sex work, homelessness, street involvement; those living/diagnosed with HIV or HCV; members of 2SLGBTQ+ communities, and persons with (dis)abilities.