Student Parking Attendant – Customer Service Clerk

What can I expect to do in this role?

Work Description
As a Customer Service Clerk, you may have the opportunity to work on some or all of the following activities:

• Support staff in providing assistance for public and/or internal inquiries.
• Support staff in providing assistance with administrative and clerical services to ensure effective and efficient administrative operations.
• Provide reception duties and/or counter services support, process payments, and perform basic mathematical calculations accurately.
• Make copies of correspondence and other printed material for branch/unit meetings.
• Maintain filing system and office files by regularly updating key documents (e.g. employee telephone directory, emergency contact list, etc.), and reorganizing or collating information as and when required.
• Perform basic data entry functions and prepare documents.
• Plan, organize, coordinate, and manage daily assigned work.

The following skills will be developed on the job:

• Verbal, written, and active listening communication skills by understanding processes and guidelines, and by preparing a variety of documents (e.g. basic reports, recording data, etc.).
• Customer service skills and verbal, written, and active listening communication skills by performing reception duties and responding to phone, email, and in-person inquiries.
• Basic mathematical skills to perform cash handling duties.
• Organizational skills by collecting and organizing files, reports, and other documents.
• Time management skills by working in a busy environment to meet deadlines.
• Interpersonal skills by working collaboratively within a multi-disciplinary team.

How do I qualify?
Mandatory
You must meet all eligibility criteria by the first day of employment (contracts begin between May and July):
Student Status: You must be enrolled in a secondary or post-secondary institution (currently or for the fall semester) OR you must have graduated within the past six months (for example, if you graduated in December, you can apply for and start a summer student position up until June of the following year).

Age: You must be a minimum of 15 years of age. There is no maximum age limit.

Residency: You must be a resident of Ontario during the term of employment.

Work Status: You must be legally entitled to work in Canada. You are also required to have a valid Social Insurance Number (SIN) upon being hired.

Application: Applications are only accepted online by clicking the “Apply Online” button. Your application should describe how you meet the knowledge and skill requirements outlined on this ad.

Skills
These positions are entry level and will focus on developing skills for students. Having the following general skills and work habits will be an asset:

• The ability to follow directions and seek clarification when needed.
• The ability to pay attention to detail to record information accurately and to process and prepare administrative paperwork and payments.
• The ability to work in collaboration with others in a team setting, and to take initiative when appropriate.
• The ability to be punctual.

Note: Candidates with varying skills and volunteer/school/work experience will be considered.