Revenue Collector (10755)

Job Detail

Job ID 43293

Job Description

JOB INFORMATION
Requisition ID: 10755
Number of Vacancies: 1
Department: Revenue Operations (20000105) – Revenue Collection (30000339)
Salary Information:  $65,977.60 – $84,281.60
Pay Scale Group:  008R (CAN/B/C/008R)
Employment Type:  Regular (On-Site)
Weekly Hours:  40, Off Days:  Rotating   Shift:  Night
Posted On: February 3 2025
Last Day to Apply:  February 17 2025
Reports to: Supervisor – Revenue Collection

The Toronto Transit Commission (TTC), North America’s third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan – Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

We are currently seeking Revenue Collectors for future requirements. These positions are on a 40 hour work week consisting of 4 10-hour night shifts with rotating off days.

What You Will Do

The incumbent in this position will be performing a variety of duties for the collection and transport of uncounted revenue receipts from the divisional offices and subway stations to the Patten Building processing facility. This role includes operating an alarmed armored vehicle to collect and transport revenue receipts, while performing vehicle circle checks including activating the alarm and testing that it is functioning, checking oil and fuel levels, refueling the truck, as required; washing the truck when not assigned to a pick up route and reporting servicing or required repairs to the Supervisor, while adhering to strict TTC operating procedures to carry out duties and responsibilities. The incumbent will also be required to substitute for the Crew Chief as required.

The incumbent demonstrates behaviors that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment and helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. Participates in the TTC Customer Service Ambassador Program.

What Skills Do You Bring

Completion of Grade 10 education
Demonstrated ability to understand and follow verbal and written instructions
Good verbal and written communication skills
Considerable lifting of heavy weights and multiple stair climbing
Must consent to and successfully pass a criminal background check and obtain a clearance certificate
Must pass a physical assessment; possess no physical restrictions that would limit lifting, bending or repeated motions
Must have a valid, non-probationary, Province of Ontario class “G” driver’s licence and possess the ability to upgrade to a Class “DZ” driver’s license
Required to attend and successfully complete the Revenue Operations – Loss Prevention training for robbery prevention
Required to complete departmental training as it relates to the job responsibilities (i.e. procedures, safety and security practices, etc.).

Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees