CPIC Operator

Are you a candidate with strong attention to detail and are able to work in a secure and data sensitive environment? If so, join the Ministry of the Solicitor General, Corrections Policy, Planning and Service Delivery Branch.

Note: The successful candidate will be required to work from the following office location 2301 Haines Rd, Mississauga.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:
• retrieve, review and index legal orders and conduct comparisons with computerized tracking systems;
• initiate amendments to OTIS/YOTIS (Offender/Youth Offender Tracking Information Systems) when required;
• ensure all information entered on the CPIC (Canadian Police Information Centre) system is accurate and supported by legal orders;
• monitor and respond to requests to police and other law enforcement agencies, and advise police when subjects of interest are in Solicitor General custody;
• review and conduct analysis on transaction reports received from CPIC;
• respond to enquiries regarding clients and offenders;
• monitor and review business processes and identify issues and trends;
• collect and compile statistical reports for management.

How do I qualify?

Mandatory

• Keyboarding skills to 40 wpm
• This position requires the ability to work 12 hour shifts (days/nights), within a 7 day work week, 365 day per year (including weekends and holidays)

Technical Knowledge and Computer Skills:

• You have working knowledge of various database operating systems including CPIC , OTIS and YOTIS to conduct queries, retrieve, review and assess data and produce statistical reports.
• You are proficient in using various software programs such as Microsoft Outlook, Word and Excel to produce various written communications.
• You have data entry skills to retrieve and input data.
• You have knowledge of CPIC procedures, policies and terminology and the geography of Ontario.

Analytical, Research and Problem Solving Skills:

• You have analytical, research and problem solving skills.
• You can interpret CPIC information and determine appropriate course of action.
• You can assess and determine cause of errors.
• You can search, verify and maintain information and provide recommendations.

Communication and Interpersonal Skills:

• You have oral and written communication and interpersonal skills.
• You can receive and respond to requests.
• You can enter information received by telephone, fax, email or in person.

Organizational Skills:

• You have organizational skills to assess workload and determine priorities.
• You can meet deadlines while working in a fast paced environment.