Administrative Support Coordinator

Shawish (Sha-wish) is a virtual Indigenous marketplace that empowers Indigenous entrepreneurs and artists to create shops and upload products. Unlike other marketplaces, Shawish does not charge a transaction or monthly fee, making it affordable and accessible for Indigenous vendors. Shawish verifies every seller, ensuring customers can trust and support Indigenous people directly while preventing fraudulent Indigenous art.

Our organization seeks a reliable, responsible, detail-oriented, and professional Administrative Support Coordinator (ASC) who is passionate about helping a growing organization prioritize, manage tasks, and complete projects. The ASC will work closely with the founder and vendors to support the Shawish mission of assisting Indigenous businesses to thrive.

Responsibilities:

• Update vendor manual
• Keep forms of documentation, such as privacy policy or terms and conditions, updated and current
• Create videos on how to use the marketplace (can use the Scribe AI app)
• Actively recruit new vendors
• Assist prospective and current vendors with any questions they may have and help them set up their shop
• Create and support with marketing strategy
• Assist in the creation of social media images
• Reach out to magazines, indigenous influencers, and others to spread knowledge of Shawish Marketplace
• Manage a monthly newsletter and initiate or assist with grant writing

Primary Qualifications:

• Experience in providing customer service through different platforms, such as online or over the phone
• Great communication skills and a positive/friendly energy
• Proficient in the use of computers and social media
• Able to work independently as needed
• A high level of attention to detail

Preferred Qualifications:

• Experience in marketing
• Strong time management skills
• Experience with writing/obtaining grants
• Knowledge of how online marketplaces function

Location:

Shawish is based in Toronto, ON, and employees must be located in the Greater Toronto Area (GTA), though the work can be conducted remotely.

Additional Information:

This part-time position offers an hourly rate based on experience ranging from $22/hr CAD and flexible scheduling. It also offers the possibility of forming a partnership in the future. To be considered for the position, please submit your résumé to [email protected] no later than November 1, 2024. If accepted, we will contact you to schedule an interview. We look forward to hearing from you.

Potential candidates must be registered or eligible to register with Miziwe Biik Aboriginal Employment and Training. Candidates must be First Nations, Inuit or Metis and reside within the GTA.

At Shawish, we are an equal-opportunity employer dedicated to maintaining an accessible organization. We want to ensure we comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any point in the application process, please get in touch so we can work with you to meet your needs.