Essential Skills Program Coordinator

Essential Skills Program Coordinator – Operations  

General Function: 

The Coordinator, Operations is accountable for the successful development and implementation of the Essential Skills programs and services in order for Miziwe Biik to achieve its mission of providing training and employment services to the Aboriginal people in the Greater Toronto Area. 

 Responsibilities: 

• Oversee day to day planning and project implementation: monitor, evaluate and report on progress of program budgets, clients and partner outcomes as required 
• Directs the stages, partnerships, scheduling and curriculum development of program intake according to an established framework 
• Conducts screening interviews with potential clients about readiness and commitment to program participation 
• Initiate and manage employer outreach and partnership marketing, including proposals, information presentations and providing supporting information 

• Develop collaborative relationships with employer partner organizations 
• Case management (conducting client follow-up, tracking student data, maintenance of client records) 
• Coordinate external workshops, information sessions and meetings with clients and external partners 
• Other operational and administrative duties as they arise 

 Qualifications: 

• Diploma or Degree in Adult Education, Business or Administration PREFERRED 
• Experience managing training programs and experience in a supervisory role 
• Experience with Aboriginal organizations, clients and knowledge of the community 
• Project management experience; demonstrated ability to oversee projects in partnership with other organizations, government agencies or industry 

• Ability to develop employment partnership opportunities  
• Proficiency in MS Suite (Word, Excel, PowerPoint, Outlook); Zoom, Teams, G-Suite, WebEx and database software 
• Effective problem-solving and decision making abilities 
• Strong interpersonal and relationship skills, able to establish and maintain meaningful connections with clients and employers 
• Excellent multi-tasking, organizational and time management skills 

• First Nations, Métis or Inuit background 

 Attributes: 

• Proven ability to maintain confidentiality 

• Strong attention to detail 

• Flexibility 

• Excellent judgment 

• Ability to work independently and contribute to a team 

• Reliability and punctuality 

• Resourceful 

• Client-service orientation 

• Conflict resolution skills 

 Please submit your cover letter and resume to Human Resources: hrjobs@miziwebiik.com 

 Closing date:  February 3, 2023

We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls please 

If you are invited for an interview and require access accommodation, please let us know in advance so that we can make adequate arrangements.