Administrative/Ode’l Min Clinic Support Worker

Contract Full Time @Native Child and Family Services of Toronto in Paid Training
  • Post Date : March 14, 2023
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Job Detail

  • Job ID 23985

Job Description

Administrative/Ode’l Min Clinic Support Worker

Hours: 35 hrs/wk.
Range: $22.00/per hour
Location: 30 College St., Toronto
Classification: FT Contract (until March 31st, 2024)


Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Native Community. We do this by creating a service model that is culture- based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.

Primary Responsibilities:

Under the direction of the Supervisor Family Supports, the Administrative/ Ode’I Min Clinic Support Worker will:

  • Provide secretarial and administrative support services to various unit staff within the
  • Screen, assess urgency, and respond to general telephone inquiries; ensuring messages /records/information is disseminated Including triaging and register incoming referrals.
  • Type from written or dictated information a variety of material such as memos, letters, clinical reports, schedules, appointment lists, legal documents, recordings, and minutes.
  • Complete various forms as required with or without community
  • Provide program support for groups and drop-
  • Connect with external agency partners and assist with organizing case
  • Provide support with meal preparation for groups, meetings, and
  • Coordinate with internal and external resources to support event planning, cultural ceremonies, and special events.
  • Coordinate and schedule appointments, and
  • Assist with completing reports, financial reports, and data tracking for
  • Maintain and update filing system including confidential data and
  • Maintain office supplies for team
  • Provide Support for Supervised Access Program, including supervising Access Visits and completing written
  • Respond to patient and physician
  • Manage and maintain physician
  • Coordinate appointments with other departments and
  • Coordinate activities with external sites involved in the physician
  • Transcribe letters and medical
  • Maintain electronic records, filing and chart
  • Manage all patient bookings; inquiries and scheduling appropriate
  • Prepare the space for medical
  • Support patient care and staff through excellent customer
  • Perform scheduling activities for outpatient
  • Preform educational support duties as
  • Performs all other duties as

 Qualifications, Knowledge and Skills:

Potential candidates must be First Nations, Inuit or Metis and reside within the GTA. Must be registered or eligible to register with Miziwe Biik Aboriginal Employment and Training


  • Post-secondary education in the area of office management, business administration or a related
  • 1-3 years related work
  • Alternatively, an equivalent combination of education and experience will be
  • Pass a Vulnerable Sector Police Reference
  • Interest in working with families and children
  • Interest in working with the Aboriginal
  • Knowledge of general office and secretarial practices, event
  • Knowledge of community
  • Knowledge of safe food
  • Knowledge of computer software used by the
  • Understanding of the unique dynamics that exist within the First Nation, Inuit and Metis
  • Computer skills to operate word processing equipment and utilize database software to enter information and generate spreadsheets.
  • Organizational skills to address priorities and meet
  • Communication skills and telephone manner to respond to
  • Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships.
  • Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current
  • Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal

If you are interested in this job opportunity, please apply by email on or before March 27th, 2023 to

 We are committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, NCFST will make accommodations available to applicants with disabilities upon request during the recruitment process.

We thank you for your interest, however, only those applicants selected for an interview will be contacted.

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