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Coordinator, Access to Justice (Casework & Community Support)

  • Full Time
  • Toronto, ON
  • August 22, 2022

Website The519 The 519


Reporting to the Manager, Legal Initiatives, this position coordinates and leads tailored support efforts for BIPOC 2SLGBTQ+ community members who are engaged with the legal system or The 519’s legal clinic. Recognizing the complex needs and extreme vulnerabilities of some community members, the Coordinator will provide holistic and individualized supports to community members in order to support their meaningful engagement and participation in the legal system, while supporting broader public legal education and outreach efforts.


  • Work to identify and respond to the legal issues and unmet legal needs of individuals and communities through a variety of community and individualized engagement research efforts.
  • Support the development of new initiatives through working with diverse 2SLGBTQ+, BIPOC, and broader Downtown East communities to identify and reduce barriers to accessing legal support and service, including developing new low barrier supports for community members.
  • Provide systems navigation and casework support to community members, including court accompaniment, administrative support, and support in navigating social, health, and housing services.
  • Establish and maintain collaborative working relationships with community partners to deliver responsive legal supports and clinic services.
  • Provide individual referral and follow up support to community members with complex legal and related issues.
  • Support the development of capacity building and Public Legal Education opportunities and assists in overseeing access to justice and outreach projects developed and implemented by volunteers, peers, and students.
  • Participate in the work of education and training of volunteer lawyers, students and legal professionals to further their knowledge and expertise in issues affecting 2SLGBTQ+ communities, using an anti-racist and anti-oppression lens.
  • Support the development of organizational access to justice and anti-poverty strategies and programmatic interventions that respond to community needs and that adapt to current social and political climates.
  • Serve as an organizational liaison to our coalition and agency partners and external stakeholders, including those engaged in legal and civil rights based work.
  • Develop and maintain mechanisms for program reporting, documentation, evaluation and dissemination of replicable program designs and models.
  • Maintain a comprehensive understanding of the impact of the criminal justice system and intersectional oppression and inspire cross-organizational and broader community support for this work.
  • Implement and abide by The 519’s policies procedures and comply with all applicable legislation and regulations including coordination and training of volunteers, confidentiality, MFIPPA and purchasing and inventory control systems.
  • Participate and support The 519’s broad activities and other related policies and procedures.
  • Other duties as assigned.


  • Strong knowledge of 2SLGBTQ+ and BIPOC communities and the barriers community members face in equitably accessing the legal system.
  • A minimum of 3 years of relevant experience in legal support/ social work/ case management or similar field.
  • Demonstrated interest and experience in racial and social justice and access to justice issues.
  • Understanding and analysis of the systemic nature of oppression, particularly the intersection of gender, race, sexuality, and class; this position requires a commitment to and passion for social justice.
  • Excellent time management, project management, and delegation skills and willingness to embrace adaptability and to ability to bring creative and critical thinking to the project.
  • Demonstrated experience in crisis de-escalation and in supporting highly marginalized community members.
  • Ability to build relationships with community partners and work well in diverse settings and with diverse constituencies and communities.
  • A well-developed knowledge of relevant legal sector and community-based resources including knowledge, experience and understanding of the diverse needs of 2SLGBTQ+ communities.
  • Demonstrated experience facilitating meetings, delivering education and/or training, and working with marginalized communities to identify emerging legal issues and convene community forums.
  • Strong written, organizational, analytic, and public speaking skills.
  • Ability to work both collaboratively and independently and to juggle multiple tasks under time constraints.
  • Strong interpersonal and communications skills and ability to work and communicate with a diverse audience: staff, organizational partners and community members.
  • Fluency in a second language strongly preferred.
  • Outstanding computer skills (particularly Microsoft Office programs including Word, Excel and Outlook), proficiency in utilizing the internet, and familiarity with evaluation tools.
  • Working knowledge of MFIPPA, CCRA and other relevant legislation.


All City of Toronto employees are required to be fully vaccinated against COVID-19 as a condition of hire in accordance with the City’s Mandatory Vaccination Policy. The 519 is a City of Toronto agency. Our employees are considered City employees and must act in accordance with City policy.
Position Status
Full-Time, Continuing
Union Status
Union Position – CUPE Local 2998 – Wage Grade 9
Starting Hourly Wage
$26.25/hour starting rate (City of Toronto 2022 Wage Grid for Union Staff) (Range is $26.25/hour-$30.40/hour)
Enrolled in health, dental, life and disability benefits after completing probation; OMERS pension enrollment from day one.
Hours of Work
40 hours per week, Monday to Friday 9:00 a.m. – 5:30 p.m., some evenings and weekends may be required as needed.
3 weeks per year
Due to the nature of the work, this job will be performed on-site at The 519.


Email your cover letter and resume as one document to no later than 4:00 p.m. on Monday, August 22, 2022. Please quote Job #22-23 and your name in the cover letter and in the subject line of the email. For example, in the subject line write “Job 22-23 First Name Last Name”. Please also share which pronouns you would like us to use when corresponding with you (directly and within The 519) in your email or your cover letter.

The 519 actively encourages applicants from all equity seeking groups. The 519 embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives. We thank all applicants. No agencies please.

In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and the City of Toronto’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

To apply for this job email your details to