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Climate Action Learning & Leadership Supervisor

  • Contract
  • Full Time
  • Toronto

Toronto Zoo

Climate Action Learning & Leadership Supervisor

Branch: Learning & Engagement
Employment Type: Grant
Hours of Work: 40 hours per week
Duration: April 18, 2022 (anticipated 37-week duration with possibility of extension)
Wage: Commensurate with qualifications and experience

Based on the nature of the program, along with anticipated funding requirements, we are seeking candidates from traditionally marginalized communities, including Black, Indigenous, People of Colour (BIPOC) community members, new Canadians, or from low-income neighbourhoods.

The Toronto Zoo’s Climate Action Learning and Leadership Project – the CALL – will engage youth on conservation and climate change as related to Toronto Zoo wildlife and science programs, by creating short term paid staff internships and overseeing a summer program for youth aged 13-16. These experiences will provide participants with the knowledge and skills to inspire them to take action on climate change and conservation issues, while exposing participants to the hidden Zoo, future careers in conservation, and volunteering opportunities.

Role Function: Reporting to the Manager of Learning & Engagement, this position will ensure the successful management, development and implementation of the CALL program and other educational experiences for equity deserving groups. In collaboration with the CALL Team, the Supervisor will develop internship programs and community projects related to climate change/conservation, establishing and cultivating partnerships within the Zoo and with Zoo community partners to support these internships and climate change/conservation projects. The Supervisor will be responsible for guiding and overseeing development and delivery of educational programming, daily supervision/guidance, mentoring and training, as well as ensuring the successful day-to-day co-ordination of the program and participants. This position will also be responsible for establishing new educational programs/experiences and growing existing programs to engage youth, diverse audiences, and guests of different abilities.


  • In conjunction with the CALL team develop and implement the following CALL programs:
    • Building Leadership through Climate Action Internships (ages 18-30) – 12-week paid internship
    • Engaging Climate Action Champions Leadership Program (ages 13-16 ) – 2-week unpaid leadership and education program for youth (July & August)
  • Works with community partners to develop new programs for traditionally marginalized groups, including creating resources and programs for guests of different abilities
  • Develop and assist in the maintenance of current partnerships and pursuit of new opportunities; scaling program(s) working with external business partners, etc.
  • Interviews, selects, trains, schedules, supervises, directs, evaluates, and disciplines assigned staff, including paid interns and their day to day activities
  • Maintains and supports a strong and cohesive team of staff, including providing leadership and oversight of program development and execution
  • Works with community partners to identify a process to select individuals for participation in the respective programs and to support participants in implementation of community-based projects
  • In conjunction with the Supervisor/Manager of Learning & Engagement and CALL staff, develops and implements assessments and evaluation of the programs and participants based on identified outcomes, key metrics, and behavioural goals and indicators
  • Builds and supports an ongoing youth engagement strategy
  • Assists in ensuring that standards are met to achieve certain certifications/accreditations (AZA, CAZA, etc.).
  • In conjunction with the Supervisor/Manager of Strategic Communications, develop and implement social media and communications initiatives, and website strategy that support the overall goals and objectives and advances awareness of outcomes and impacts
  • Liaises with program participants or community partners as necessary and addresses any inquiries or concerns in a, courteous, timely, and efficient manner
  • Oversees and tracks purchases/expenditures and ensures they are within identified budget
  • Makes and implements suggestions for improving work processes, program materials, and program experiences
  • Provides guidance, training, and support to staff to ensure they have the skills and resources to support learners of all abilities
  • Ensures that all staff in the area work in a safe manner with a view to accident prevention
  • Oversees maintenance of records and grant reports (as applicable) and/or prepares and submit reports as directed by the Manager/Supervisor; seeks and submits for grants/funding as appropriate
  • Demonstrate respectful interactions with Zoo guests, other staff, and members of the community
  • Participates as an active member on the Zoo’s EDI and AODA Committees
  • Ensures staff compliance with Toronto Zoo policies and procedures and Occupational Health & Safety Act (OHSA)
  • Other related duties as assigned by Manager or Supervisors or designate


  • Possess a University/College degree or diploma, preferably in Science/Biology/Education or related field
  • Two years’ supervisory experience preferred
  • Strong initiative, organizational skills, and ability to work with diverse teams
  • Experience and knowledge of current/best teaching methods is an asset
  • Knowledge of and interest in conservation issues, particularly related to climate change and environmental sustainability
  • Experience developing and implementing programs an asset, particularly relating to conservation/wildlife biology
  • Excellent interpersonal skills
  • Effective communication skills, both written and verbal
  • Knowledge of and ability to use office equipment and computer programs, including Microsoft Office and social media platforms
  • Demonstrated awareness of and commitment to sustainable practices
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • A Class G driver’s licence, along with a good driving record is an asset

The successful candidate will be required to provide a Vulnerable Sector Police Reference check prior to commencement of employment at own expense.

If interested in being considered for this position, please click on the link below and complete the instructions on the questionnaire. You will also be required to submit a resume and cover letter that clearly outlines how you meet the qualifications listed, as well as your experience and educational background no later than 4:00 pm on Monday, 2022-04-11.

Resume and cover letter should be submitted to:
*Please state “Application for CALL Supervisor” in the subject line of your application.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

The Toronto Zoo provides accommodation for employees with disabilities, as defined under the Ontario Human Rights Code. If contacted for an interview, and you require specific accommodation for the interview process because of a disability or a medical need, then please advise the person contacting you of your requirements, so that arrangements can be made for the appropriate accommodations to be in place before you begin the interview process.

The Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and women.

Please be advised the Toronto Zoo requires mandatory COVID-19 vaccinations for employees.

To apply for this job email your details to